Investigation of electrical damage, fires and miscellaneous risks. We assess with engineering, not with a report template.
Our speciality isn't the routine claim: it's the file where the cause isn't obvious and cover depends on it.
Overvoltage, insulation faults, switching failures, lightning and damage to machinery and industrial electronics. We distinguish genuine electrical damage from wear and manufacturing defects.
Determination of the seat and cause, analysis of the affected installation, chain of custody of debris and reconstruction of how the fire developed.
Water, theft, machinery breakdown, third-party damage and civil liability. Valuation of the loss and verification of cover against what the policy declares.
Warehouses, retail units, data centres and technology equipment. Here we add what almost no firm has: we also assess IT and network infrastructure damage.
Six internal rules that make our conclusions withstand review by the insured, the opposing party and the court.
Each type of claim has its own inspection protocol. Nothing is improvised on site and nothing depends on which adjuster is assigned.
Debris is identified, photographed and sealed, with a record of who held it and when.
Photography with scale reference and intact metadata: every statement in the report points to a specific image.
No report is issued until a second adjuster has checked the conclusion. If they disagree, the investigation is extended.
The reasoning is set out, along with the hypotheses ruled out and the technical reason for each.
If the report will be delayed because documentation or analysis is missing, the claims handler knows before having to ask.
We assign an adjuster according to the nature of the damage and contact the insured.
Site visit with instruments, photography, sampling and interview.
Technical determination, valuation of the loss and comparison with the policy conditions.
A reasoned conclusion, ready for claims handling or for ratification in court.
Sant Martí, Poblenou, 22@, Eixample, Sant Andreu, Gràcia and all other districts. Same-day visits for urgent cases.
Badalona, L'Hospitalet, Baix Llobregat, Vallès Occidental and Oriental, Maresme and Penedès.
Girona, Tarragona and Lleida with scheduled travel; the rest of the country on assignment.
Call and you'll speak directly to an adjuster, not a call centre.